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FAQs for Bushbalm Pros

Want to be more informed?

Which Bushbalm products are best for post-wax care?

Our go-tos for post-wax care are our soothing oils (Nude, Sweet Escape, Bermuda), Roller Rescue and a Vajacial mask (if you have the time). These soothe the skin, reduce redness, and can help prevent ingrowns.

How soon after waxing, sugaring, or laser can I apply each product?

Soothing Oils can be applied immediately post-wax - ideally the fragrance free options! For scrubs or chemical exfoliants and active ingredients (like Radiant Reset or Roller Rescue), we recommend waiting 48–72 hours to allow the skin to recover.

Are Bushbalm oils safe for use immediately after extractions or intimate waxing?

Yes! Our oils are formulated to calm and protect even the most sensitive areas. Nude is a great post-extraction option thanks to its minimal ingredient list.

Where can I use Bushbalm products?

Bushbalm products are aesthetician-approved and designed with sensitive skin in mind — perfect for Brazilians, facials and everything in between. Oils like Bermuda (for brightening), Nude (for calming), and even Roller Rescue (for gentle exfoliation)

What are the key differences between backbar and retail sizes?

Backbar oil sizes are larger (8oz) for professional in-treatment use, while retail products are designed for resale to clients (30ml oils, 3.4oz scrubs). Same great formula—just different formats!

What’s the shelf life of each product?

Most Bushbalm products have a shelf life of 2 years unopened and should be used within 6 months after opening. Here’s a quick breakdown:. Core Oils & Scrubs (Bermuda, Nude, Sweet Escape): 2 years shelf life / 6 months after opening. Active Ingredient

How should I recommend these products to clients for at-home use?

Encourage clients to use their oil daily and exfoliate 2–3 times per week for best results. Personalize recommendations based on their specific concerns — for example, Bermuda is great for dark spots, while Roller Rescue is perfect for frequent ingro

What’s the best bundle for first-time clients?

A trio of Oil + Scrub + extra (like a Vajacial Mask or Bushbeads) is a great starter set for full skin maintenance between or during appointments. That said, the best bundle can vary depending on whether you're adding to your backbar or retailing to

How can I use Bushbalm products to increase my retail revenue?

It’s easier than you think - try positioning products as part of your service results. Explain how at-home use maintains smoother skin, prevents issues, and boosts treatment longevity. A small upsell can turn into a loyal skincare customer!

Are Bushbalm products pH balanced and safe for sensitive skin?

Bushbalm products are formulated with sensitive skin in mind and are safe for use on intimate areas. While not all of our products are pH balanced (for example, oils don’t have a pH level at all), our Intimate Refreshing Wipes are pH balanced and spe

Are Bushbalm products non-comedogenic?

All products are designed to be lightweight and fast-absorbing. Nude and Sweet Escape are 100% non-comedogenic. Bermuda contains fractionated coconut oil and may not be ideal for acne-prone facial skin. Always remember to patch test new products if y

Are your products clinically tested or gynecologist approved?

Yes! Our powerhouse active ingredient products have been dermatologist approved for efficacy and safety. Our core line is gynaecologist reviewed for use on sensitive and intimate skin. Unsure about a specific product? Don’t hesitate to connect with t

What ingredients make Bushbalm products effective?

Our core and original line is made with naturally derived, clean, and effective ingredients like:. Tea Tree Oil (clarifying). Jojoba Oil + Grapeseed Oil (hydrating). Copaiba Oil (soothing). While we’ve expanded our lineup to include more active ingre

Are your products safe for pregnant or breastfeeding clients?

Most products are safe to use during pregnancy and breastfeeding. Of course, we always recommend checking with a healthcare provider, especially when using products with essential oils or acids.

Why is a scrub hardening or melting?

Since our scrubs are made with natural sugar and oils, some separation is totally normal! Over time, the sugar can dry out and harden if the oil settles. To fix this, store the jar upside down for 24 hours to help re-saturate the sugar, then give it

Why did my brightening product change colour?

A slight colour shift (often yellow/orange) is normal and caused by ingredient oxidization (like tranexamic acid or vitamin C). It doesn’t affect product performance or safety.

What are common risks to watch for?

Products with active ingredients—like Radiant Reset or Roller Rescue—should be used with caution on skin that has been freshly waxed, sugared, or lasered, as it may be more sensitive!. While Roller Rescue can be used soon after shaving or waxing; it’