Product Questions
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What’s the shelf life of each product?
Most Bushbalm products have a shelf life of 2 years unopened and should be used within 6 months after opening. Here’s a quick breakdown:. Core Oils & Scrubs (Bermuda, Nude, Sweet Escape): 2 years shelf life / 6 months after opening. Active Ingredient
Are Bushbalm products non-comedogenic?
All products are designed to be lightweight and fast-absorbing. Nude and Sweet Escape are 100% non-comedogenic. Bermuda contains fractionated coconut oil and may not be ideal for acne-prone facial skin. Always remember to patch test new products if y
Why is a scrub hardening or melting?
Since our scrubs are made with natural sugar and oils, some separation is totally normal! Over time, the sugar can dry out and harden if the oil settles. To fix this, store the jar upside down for 24 hours to help re-saturate the sugar, then give it
Are your products safe for pregnant or breastfeeding clients?
Most products are safe to use during pregnancy and breastfeeding. Of course, we always recommend checking with a healthcare provider, especially when using products with essential oils or acids.
Why did my brightening product change colour?
A slight colour shift (often yellow/orange) is normal and caused by ingredient oxidization (like tranexamic acid or vitamin C). It doesn’t affect product performance or safety.
Are your products clinically tested or gynecologist approved?
Yes! Our powerhouse active ingredient products have been dermatologist-approved for efficacy and safety. Our core line is gynaecologist-reviewed for use on sensitive and intimate skin.
Does Bushbalm have wax pots/warmers?
Not yet! Bushbalm does not currently offer wax pots, but our team is working toward introducing professional tools in the future.