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I'm having trouble logging into my Bushbalm Pro account — what should I do?Updated 9 days ago

First off, don’t worry — we’re here to help! If you’re experiencing issues accessing your account, here are a few quick steps you can try:

Step 1: Reset Your Password

The quickest fix is often a simple password reset. You can reset your password here or reach out to our team — we’re happy to send one on your behalf.

Step 2: Clear Your Browser History & Cookies

Sometimes, your browser just needs a refresh! Try clearing your:

  • Cache

  • Cookies

  • Browsing history - open a new browser window and try logging in again.

Step 3: Reach Out for Help

Still stuck? We’ve got you! Email us at [email protected] and we’ll send a password reset and work with you to troubleshoot. We want to get you back to shopping in no time!

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