I'm having trouble logging into my Bushbalm Pro account — what should I do?Updated 9 days ago
First off, don’t worry — we’re here to help! If you’re experiencing issues accessing your account, here are a few quick steps you can try:
Step 1: Reset Your Password
The quickest fix is often a simple password reset. You can reset your password here or reach out to our team — we’re happy to send one on your behalf.
Step 2: Clear Your Browser History & Cookies
Sometimes, your browser just needs a refresh! Try clearing your:
Cache
Cookies
Browsing history - open a new browser window and try logging in again.
Step 3: Reach Out for Help
Still stuck? We’ve got you! Email us at [email protected] and we’ll send a password reset and work with you to troubleshoot. We want to get you back to shopping in no time!