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I'm having trouble logging into my Bushbalm PRO account - what should I do?
If you’re having trouble logging in, start by clearing your cache, cookies, and browsing history, then open a fresh browser window and try again. That usually fixes the issue right away!. Still can’t get in? Email us at [email protected], and
How do I reset my password?
To reset your password, simply email us at [email protected] with the email address associated with your account. Our team will send you an email with a link to reset your password.
How do I update my Bushbalm PRO account information?
If you need to update your account details, such as your email, shipping address, business name, or anything else, our team is happy to help!. To request an update, please email [email protected] with the following:. What you'd like to update
What happens if I have multiple Bushbalm PRO accounts?
If you have multiple Bushbalm PRO accounts, your Club Bare points may be split across different email addresses and won’t automatically combine. This can also cause checkout issues, such as wholesale pricing not appearing, discount codes not applying
How do I delete my account?
At this time, Bushbalm PRO accounts can’t be deleted manually. If you’d like to delete your account, please email us at [email protected], and our team will assist you.
Can Pros retail Bushbalm?
Yes! Bushbalm Pros are fully approved to retail our products. If you’d like help choosing what to stock or want guidance on building a retail strategy, reach out to us at [email protected]. We’re happy to support you!
Can I get copies of order invoices?
Yes! You can download a copy of your invoice directly from your order confirmation email. Click the link just below “Need a PDF invoice?” to open the document in a new window. From there, you can download or print the PDF.
Do you have an ambassador program?
Yes and no! While we don’t offer a traditional ambassador program, eligible Bushbalm Pros can apply to join our Affiliate Program, where you can share a custom code, offer a perk to new customers, and earn commission on qualifying sales. The program
Do you have retail price resources?
Yes! Bushbalm PROs can download price sheets that include wholesale pricing, MSRP, and minimum order quantities. You can access the most up-to-date price sheets anytime by visiting our Pro Pricing Page and selecting your country.
Do you have shareable content for marketing?
Yes! Bushbalm PROs have access to a full library of professional content you can use across social media, your website, email marketing, and in-studio displays. You’ll find product photos, lifestyle images, before-and-afters, and downloadable materia
What are Bushbalm PRO webinars & how do I sign up?
Bushbalm PRO webinars are monthly educational sessions and live wax demos designed to help you deepen product knowledge, learn retailing and marketing tips, and see Bushbalm used in real treatments. You can view the schedule and sign up here: https:/
Can I apply a tax exemption to my Bushbalm PRO account?
Yes! If your business qualifies for a tax exemption, email your resale license/certificate to [email protected]. Once complete, your account will be updated as exempt from sales tax.
Where can I find safety data sheets (MSDS/SDS)?
We want to make it easy for you to stay informed and compliant. You can find accessible Safety Data Sheets (MSDS/SDS) for Bushbalm products under the Product Information section on the website. Feel free to download the sheets to your device or print
How do I get listed on the Studio Locator?
You can add and edit business location(s) directly on the website. Simply sign in, go to your Account page, and click the “Add Studio Location(s)” button. From there, you can enter and manage your business details. Our locator uses Google, so please
Do you have merchandising material or signage?
Yes! Bushbalm Pros can shop branded signage and studio-friendly merch to elevate their retail displays. You can shop all available signage here or redeem a few as Club Bare rewards. You’re also welcome to use any Bushbalm content shared on our social
Do you offer training?
We don't offer any formal training, though it’s something we’re exploring for the future!. We do host regular webinars and live product demos that cover product knowledge, retailing tips, and how to use Bushbalm in your services. You can view upcomin