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Bushbalm Pro

We apologize for any inconvenience - accuracy and quality are a priority for us!&#xA0;If your order arrived damaged, incomplete, or incorrect, please email us at&#xA0;wholesale@mybushbalm.com&#xA0;with:<ul><li dir="ltr" style="text-decoration:none;">Your order number </li><li dir="ltr" style="text-decoration:none;">A clear photo of the products received </li><li dir="ltr" style="text-decoration:none;">(For damaged products) the 9-digit lot number printed on the packaging</li></ul>Our team will review and resolve the issue as soon as possible.

We apologize for any inconvenience - accuracy and quality are a priority for us! If your order arrived damaged, incomplete, or incorrect, please email us at wholesale@mybushbalm.com with:. Your order number. A clear photo of the products received. (F

My order was delivered damaged/incorrectly - what do I do?

Shipping & Ordering

Where do you ship & how much does shipping cost?

What is your shipping timeline?

My order has been delivered but I can’t find it - what do I do?

My order was returned to the original sender - what do I do?

I think my order is stuck in transit - what do I do?

Can I edit or cancel my order after placing it?

How do discount codes work?

Why am I seeing additional charges on my credit card?

How do I use Afterpay to place my order?

Why is there a minimum order spend?

Does Bushbalm accept distributors or resellers?

What is your money-back guarantee?

Do you have reviews?

What is the Bushbalm Pro Program?

How do I become a Pro?

Do you attend industry events?

What currency do you use?

Why am I seeing Bushbalm products elsewhere?

The Program

Do you have retail price resources?

Do you have shareable content for marketing?

Can Pros retail Bushbalm?

What are Bushbalm webinars & how do I sign up?

What is Club Bare?

Do you have an ambassador program?

I'm having trouble logging into my Bushbalm Pro account — what should I do?

Can I apply a tax exemption to my Bushbalm Pro account?

Where can I find safety data sheets (MSDS/SDS)?

Do you offer training or guides?

Your Account

Which Bushbalm products are best for post-wax care?

How soon after waxing, sugaring, or laser can I apply each product?

Are Bushbalm oils safe for use immediately after extractions or intimate waxing?

Where can I use Bushbalm products?

What are the key differences between backbar and retail sizes?

What’s the shelf life of each product?

How should I recommend these products to clients for at-home use?

What’s the best bundle for first-time clients?

How can I use Bushbalm products to increase my retail revenue?

Are Bushbalm products pH balanced and safe for sensitive skin?

Are Bushbalm products non-comedogenic?

Are your products clinically tested or gynecologist approved?

What ingredients make Bushbalm products effective?

Are your products safe for pregnant or breastfeeding clients?

Why is a scrub hardening or melting?

Why did my brightening product change colour?

What are common risks to watch for?

FAQs for Bushbalm Pros

Contact Us

My order was delivered damaged/incorrectly - what do I do?Updated 10 days ago