My tax exemption certificate expired and my order went through with tax applied. What can I do?Updated 4 hours ago
Not to worry. This happens when a renewed certificate hasn't been uploaded yet. Upload your current tax exemption certificate to your portal, and once it's approved, email the Bushbalm PRO team at [email protected]. We'll refund the tax on your last order.
One note: your certificate must have been valid at the time the order was placed for the refund to apply.